Privacy Policy

At Parkinson's Ability Community LLC, we take your privacy very seriously. We wrote this Privacy Policy to be transparent about how we collect, use, and share data, including any personal information you provide to us through this Website.

What Personal Information We Collect

We only collect personal information that you manually enter on this Website, which may include:

• Contact and account information, such as your name, email address, and password
• Billing and payment information, such as your billing address (payment card details are collected and processed directly by our third-party payment processor, not stored on our servers)
• Your role, such as whether you are a person with Parkinson's, a caregiver, or a clinician, which we use to direct you to the appropriate subscription and content
• Whether you have a Parkinson's diagnosis, which you may provide solely so we can offer you the correct subscription and content — this Website does not function as a medical record or health care provider, and any such information is used only for this purpose
• Any information you submit when you contact us for customer support

How We Use Your Personal Information

We use your personal data for the following purposes:

• Create, maintain, and secure your account and subscription
• Process payments and manage billing through our payment processor
• Provide you with access to the handouts, videos, and other content appropriate to your role and subscription level
• Communicate with you about your account, subscription, or requests for support
• Operate, maintain, and improve the Website
• Comply with our legal obligations

We may use aggregated data for analytics to improve this Website for our visitors, but such data doesn't contain personally identifiable information.

How We Share Your Personal Information

We do not sell your personal information. We share your personal information only with the following categories of service providers, who use it solely to help us operate the Website and provide our services to you:

• Payment processor, to securely process your subscription payments and billing
• Video hosting provider, to store and stream our exercise videos to subscribers
• Google Analytics, to help us understand and improve use of the Website (see "Cookies" below)

We may also disclose personal information if required to do so by law, or to protect the rights, property, or safety of Parkinson's Ability Community LLC, our users, or others.

Security

We take security measures seriously and work hard to ensure any information you provide us through this Website is protected.

Children's Online Privacy Protection Act (COPPA)

This website and our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Cookies

Cookies are small text files that can be stored on your browser's directory. We use cookies (and similar technologies used by our video hosting provider) to improve the functionality of our own Website, deliver our exercise videos, and analyze web traffic using the Google Analytics program. We do not use cookies to gain access to your device or computer or get personal information about you. Most browsers allow you to delete or block cookies. Blocking cookies may cause you to lose some website functionality.

Do Not Track

Most browsers allow you to send Do Not Track ("DNT") signals to inform websites you visit not to track your online activity. You can implement this preference in your browser's settings. We do not support DNT. We use aggregated data to analyze our web traffic with the Google Analytics program. Google Analytics does not respond to DNT signals. Please read Google's Privacy Policy to learn more.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Website and our services. If you cancel your subscription or ask us to delete your account, we will delete or anonymize your personal information within a reasonable time, unless we are required to keep it longer to comply with our legal, tax, or accounting obligations.

Your Privacy Rights

Depending on where you live, you may have rights under state privacy laws (such as the California Consumer Privacy Act and similar laws in other states) regarding your personal information, including the right to:

• Know what personal information we have collected about you and how we have used and shared it
• Access or request a copy of your personal information
• Correct inaccurate personal information
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information (we do not sell or share personal information for cross-context behavioral advertising)
• Not be discriminated against for exercising any of these rights

To exercise any of these rights, please contact us at [email protected]. We will respond to verifiable requests as required by applicable law.

Links

Our Website may contain links to other websites. We cannot control the privacy practices of these other websites. If you click on a link which takes you to another website, be sure to read that website's privacy policy.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we decide to make a change to this Privacy Policy, we will notify you by posting the updated version to this Website.

Questions

Please contact us at [email protected] if you have any questions about this Privacy Policy.